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sales@notablelogistics.com

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1 (647) 496 9687

F.A.Q

We’ve got the answers for questions most often asked by our customers.
You can find answers to questions to find a solution, to track your cargo

1.

What types of service does NotableLogistics provide?

NotableLogistics provides a number of transport services to customers around the world. Please refer to our Services page for more information.

2.

Where can I find prices for your services?

Quotes can be obtained through our online booking tool. Or contact us and we'll be happy to help.

Using the tracking number automatically assigned to your shipment, visit your country or territory’s NotableLogistics homepage and enter the number in the track window. You can enter multiple tracking numbers if needed. You’ll be able to see the shipping date, the current location of the package and the estimated arrival date, as well as verify the arrival of your shipment. If you’re using Quantum View Manage®, WorldShip® or NotableLogistics My Choice®, you can set preferences to receive email or text notifications.

Shipping cost depends on origin, destination, service, package weight and other considerations. Calculate Time and Cost helps you to compare delivery times and published rates for sending NotableLogistics shipments to destinations around the world.

You can help to make sure that your package arrives safely and on time with these packaging guidelines and procedures developed from NotableLogistics research.

  • Use a rigid box with flaps intact.
  • Remove any labels, hazardous materials indicators and other previous and now irrelevant shipment markings from the box.
  • Wrap all items separately.
  • Use adequate cushioning material.
  • Use strong tape designed for shipping.
  • Do not use string or paper over-wrap.
  • Use a single address label that has clear, complete delivery and return information.
  • Place a duplicate address label inside the package.

To calculate the delivery time for any shipment going anywhere served by NotableLogistics, go to Calculate Time and Cost, located on the main Shipping menu. Follow the directions, noting the required fields labelled with this symbol ★ .

When you create a shipment, you can assign it a reference name or number that aligns with your customers’ or your business systems. This reference can contain letters and/or numbers, and can be a Purchase Order (PO) number, a customer’s job number, a Bill of Lading number or even a group of words that identifies the shipment. To use this reference to track your shipment, go to the main Tracking page and select Track by Reference. Input your reference in the Shipment Reference field, indicate whether your shipment is package or freight, and select your shipping dates. Then select the Track button.

Your package is still within the NotableLogistics network and, unless otherwise noted, should be delivered on the scheduled delivery date. Shipment movement information is captured each time a tracking label is scanned in the NotableLogistics delivery system. There may be several days between scans if the shipment is going cross-country or moving between countries.

If NotableLogicstics.com Tracking shows that you have an “exception”, it means an event or situation, such as a customs delay, may cause your delivery to be rescheduled. Check the Shipment Progress section in Tracking for details about changes in delivery schedule. Shipment movement information is captured each time we scan your tracking label in the NotableLogicstics.com delivery system. There may be several days between scans if the package is going cross-country or moving between countries.

Express Customer Service FAQs

NotableLogistics has always been committed to customer service, anticipating needs and providing the highest level of service and reliability at all times.

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